Plumbing Sales Assistant

Kingsfold Depot - Full time - Avg 46.3 hours

D.W. Nye is a family run business that has established itself as a leading local building materials supplier to both trade and retail customers alike.

​We are currently recruiting for a Plumbing Sales Assistant to join our team at our Kingsfold Depot.

Main Duties:

• Participate in the day-to-day running of the trade counter, shop and sales office.
• Advise and recommend appropriate products.
• Assist customers in the selection and purchase of items.
• Follow policies and procedures relating to documentation for cash and account transactions and stock movements.
• Load materials into customer vehicles as required.
• Giving expert advice to customers regarding products.
• Assist with regular stock checks and annual stock takes.
• Dealing with telephone and email inquiries, quotations, and orders.
• Handling customer complaints in a professional and diplomatic way.
• Follow cashing up procedures at the end of the day.
• Any other reasonable management request.

Essential Requirements:

• Good interpersonal skills.
• Good numeracy skills.
• Able to demonstrate knowledge of Plumbing and Heating products and their application.
• Experience of working in a sales and customer-focused environment.
• Experience of and proficiency in using a till system.
• Experience of and proficiency in the use of email.
• Able to develop positive, ongoing relationships with repeat customers.
• Able to identify additional sales opportunities on the spot.
• Able to deal with customer queries and complaints in a polite and courteous manner.
• Self-starter and able to take initiative regarding levels of stock.
• Detail conscious.
• Able to manually lift and carry loads as required

​

Hours of work are Monday to Friday from 07.00am to 17.00pm with a one hour break and 1 in 3 Saturdays from 08.00am to 12.00pm.

If you're interested in this position, please send your details to human.resources@covers.biz